ITI Limited is a public sector undertaking in the telecommunications technology segment established as a departmental factory in 1948. The company has a diverse suite of products including manufactured products like Gigabit Passive Optical Network (GPON), Managed Leased Line Network (MLLN) products, Stand Alone Signaling Transfer Point(SSTP), Wi-Fi Access Point, Radio Modem, SMPS, Set Top Box, Defence products like multi-capacity encryption units, Bulk encryption Units (BEU), Terminal End Secrecy Devices (TESD), Passive infrastructure products such as Optical Fiber Cable, HDPE duct, Antenna, diversified products such as smart energy meters, smart cards, solar panels, mini personal computers.Besides offering the telecom turnkey solutions and customized support, ITI has a dedicated Network System Unit for executing turnkey projects for installation and commissioning of telecommunication networks. The company intends to upgrade and invest in the technology, through the acquisition of technology from strategic partners with a specific focus on high growth industry segments.

The company operates a data center at Bengaluru and currently expanding the same to offer cloud based services to government institutions/departments, banks etc.The company is manufacturing a diverse range of Information and Communication Technology (ICT) products/solutions to hone its competitive edge in the convergence market by deploying its rich telecom expertise and vast infrastructure. Company is diversifying towards IOT, Smart city, other allied telecom products and services including turnkey project execution to offer solutions in diversified fields. Encryption Products are the company's forte.

Extensive in-house RD work is devoted towards design and development of encryption solutions to Indian Defence forces.Business area of the companyITI is primarily engaged in the business of Manufacture, sale servicing of Telecommunication equipments and building communication network infrastructures using Internet Protocol (IP) / Multi Protocol Label Switching (MPLS) Technology, Optical Fibre Cable (OFC), Microwave Radio and Satellite communication channels. Further, the company is engaged in turnkey contracts/solutions and provides customized support.Products and services offered by the companyProductsDigital Mobile Radio (DMR) SystemSmart energy metersMini personal computersSmaash Laptop3D PrintingBank automation productsGPON OLT and ONTPCM multiplexersRuggedized telephones for defence forcesSmart cards and banking cardsHand held terminals for smart card authenticationSet top boxesWi-Fi equipmentMultiple types of encryption devices for defenceSolar power modulesSwitched mode power supply systemsIoT productsRadio modemsAN rack hardwareTraded ProductsOptical transport network products, like, DWDMManaged leased line network (MLLN) productsSignalling Transfer Point (STP) network productsIP/MPLS routers and switchesNetwork management system solutionMicrowave and satellite communication equipmentNext generation network equipmentIT products and solutionsServicesData Centre hostingEMI/EMC and Environmental testing of electronic products3D PrintingMechanical fabricationReliability Engineering labInstallation, Commissioning, Operation and Maintenance services for the supplied productsElectronic contract manufacturingPrinted Circuit Board (PCB) manufacturingComponent Screening for mission critical componentsAwards2017-18A Certificate of Appreciation was awarded to ITI in recognition of its significant contribution as ‘best performing equipment supply partners’ to achieve BharatNet Phase I target for connecting over one lakh Gram Panchayats.ITI Raebareli plant has been conferred with the National Safety Awards for the Performance Year 2015 for Outstanding Performance in Safety at industrial establishments for maintaining consistent safety standards.ITI was awarded Indywood Built in India Excellence Awards 2017 in the category of Public Sector - Telecommunications at Ramoji Film City, Hyderabad on December 4, 2017. The award was presented to ITI in recognition of efforts made by the organization to boost the concept of ‘Make in India’ towards the development of telecommunication sector.

Indywood Built In India Excellence Awards 2017 was organized as a part of Project Indywood, a $10 Billion Project to be initiated by a consortium of 2000 Indian Corporate and Multi-Millionaires.ITI received India’s Best HR Leaders in PSUs Award from ASIA PACIFIC HRM CONGRESS, TIMES ASCENT hosted by World HRD Congress, Times ASCENT group on September 19, 2017.ITI was honoured with Pride of Karnataka Awards 2017 for Corporate Excellence.ITI was conferred with ‘NIPM LIFE TIME ACHIEVEMENT AWARD 2017’ for Government Administration by National Institute of Personnel Management (NIPM), Palghat Group, Kerala Chapter at the ‘NIPM AWARD NITE 2018’ held at Lead College of Management, Dhoni, Palakkad on January 20, 2018.2018-19ITI has won ‘India’s Best Company’ Award for the year 2018. ITI was presented the award based on Berkshire Media’s survey and analysis of company’s performance. The IBC Corporate Awards 2019 ceremony was held on March 8, 2019 at The Leela Hotel, Mumbai.ITI received ‘CEO with HR Orientation’ and Shri Shashi Prakash Gupta, Director (HR), ITI received ‘Pride of HR Professional in PSU’ award by World HRD Congress (WHRD) at the 27th Edition of the Congress held on February 15 and 16, 2019.ITI received Best PSU Award in Digital PSU Category by ‘Governance Now’ at 6th PSU Awards held on January 17, 2019 at The Imperial, New Delhi.Outstanding Safety Performance ‘Suraksha Puraskar Award’ was conferred on ITI Palakkad Plant by National Safety Council, Kerala Chapter.

ITI Palakkad Plant has won the award for achieving the lowest frequency rate of accidents in the category ‘large size engineering industries’ in industrial safety.ITI has received Certificate of Compliance for Master Card production at Palakkad Plant from Master Card Certification Body, New York. ITI has now become the first Public Sector Unit in the country certified for RuPay and MasterCard production and is the ‘Certified Vendor’ under the Master Card Global Vendor Certification Program.ITI has earned a position in the Top 50 in Fortune India’s ‘The Next 500’ ranking for the year 2019. It figures at 39th rank on the Fortune India’s list.ITI has won Indywood Excellence Award 2018.

Shri K Alagesan, CMD, ITI received the award from Shri Mohammed Ibrahim Al Qahtani at Indywood Film Carnival 2018 organized at Hitex, Convention Center, Hyderabad on December 4, 2018.ITI Palakkad Plant received a Certificate of Merit in appreciation of efforts in pollution control and initiatives in environment protection in 2018 in the category of Engineering Electronic Industries.ITI has won Digital PSU Award for the year 2018.ITI Bangalore Plant and ITI Rae Bareli Plant have won the prestigious National Safety Awards for the performance year 2016 as Winner for excellent performance in Industrial Safety based on Accident Free Year and as Runner Up for outstanding performance in Industrial Safety in achieving Lowest Average Frequency Rate and in achieving Accident Free Year respectively2019-20ITI bagged the prestigious ‘Company of the Year - PSU award at the second edition of CNBC-AWAAZ CEO AWARDS 2019. Shri R M Agarwal, Chairman Managing Director, ITI and Shri Shashi Prakash Gupta, DirectorHuman Resource received the prestigious award from Shri Bhupesh Baghel, Chief Minister, Chhattisgarh at the grand ceremony held in Raipur on February 7, 2020.Sustainable HR Leadership Award was conferred to Shri Shashi Prakash Gupta, Director (HR), ITI by World HRD Congress. The award ceremony was held on February 16, 2020 at Taj Lands End, Mumbai.2020-21ITI bags National Awards for Excellence in PSU.ITI Palakkad Plant won Suraksha Puraskar for Outstanding Safety Performance for achieving the lowest frequency rate of accidents in the category 'large size engineering industries' in industrial safety for the year 2020 during the National Safety Week Celebrations 2021 organized by National Safety Council, Cochin on March 4, 20212021-22ITI Mankapur Plant has bagged ‘National Safety Award’ for outstanding performance in Industrial Safety as Runner-Up during the Performance Year 2018 in achieving ‘Lowest Average Frequency Rate’.2022-23ITI received ‘Official Language Performance Excellence Award’ on 25.07.2022 for the year 2021-22 by Town Official Language Implementation Committee (Undertaking), Bangalore for progressive use of Hindi language and implementation of Official Language Policy at its Corporate Office.2024-25ITI Bags Award for Pioneering Use of Technology in MobilityITI Bags Operational Excellence Quality Award for GIOM ProjectITI Bags Excellent Award for Implementation of Official Language